What We Collect and Why
When you open an account, we collect the information needed to run it: your name, email address, phone number, and the payment method you use — whether that is bKash, Nagad, or Rocket. Transaction records are kept to process deposits and withdrawals and to meet any
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applicable financial compliance requirements. We also collect device and session data automatically when you browse the lobby — this includes your IP address, browser type, and pages visited. We use this to keep the platform running correctly and to detect unusual activity on your account. We
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do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those services need to complete your transaction. Your data is stored on secured servers and access is restricted to staff with a clear
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operational need. Retention periods depend on the type of data and any legal obligations that apply in your jurisdiction. Where local law in Bangladesh or your eligible region requires us to hold records for a set period, we follow that requirement.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.